Worcester County Jail And House Of Corrections serves as the primary detention center for Worcester County, Massachusetts, housing individuals awaiting trial or serving sentences up to two and a half years. Located at 5 Paul X. Tivnan Drive in West Boylston, this facility operates under the leadership of Sheriff Lew Evangelidis and provides real-time inmate information, visitation services, and essential resources for families, legal professionals, and the public. The jail and House of Correction support approximately 800,000 residents across 60 municipalities and maintains a capacity of up to 1,210 inmates across minimum, medium, and maximum security units. With updated policies for health, safety, and communication, the facility ensures transparency and accessibility for all stakeholders.
Official Inmate Search Tool: Real-Time Booking and Court Information
The Worcester County Sheriff’s Office offers a free online inmate search tool that displays current booking details, charges, bail amounts, and upcoming court dates. This system updates every four hours and pulls data directly from the Sheriff’s Office database, ensuring accuracy and timeliness. Users can search by name or Massachusetts State Assignment (MSA) number to view inmate status, housing location, and release projections. The portal also includes mugshots and offense descriptions, helping families and attorneys stay informed. During the COVID-19 pandemic, the Sheriff’s Office implemented strict health protocols, including temperature checks, mandatory masks, and restricted movement. Group activities were suspended, and in-person visitation was limited. Medical care continues through telehealth services, and all visitors must complete a health screening before entry.
https://inmatesearch.wcsoma.org/
Facility Overview: Location, Capacity, and Contact Information
The Worcester County Jail and House of Correction is situated at 5 Paul X. Tivnan Drive, West Boylston, MA 01583. It serves one of the largest counties in New England, covering urban, suburban, and rural communities. The facility includes administrative offices open Monday through Friday from 9 a.m. to 5 p.m. Staff handle inmate records, bond payments, visitor scheduling, and public inquiries. The main phone number is (508) 854-1800, and fax documents can be sent to (508) 856-0465. On-site parking is available, with designated accessible spaces near the main entrance. The jail houses individuals in minimum, medium, and maximum security units, with capacity for up to 1,210 inmates. Programs include educational courses, substance abuse treatment, and vocational training to support rehabilitation and reduce recidivism.
https://www.mass.gov/locations/worcester-county-jail-and-house-of-correction
Visitation Policies: In-Person and Video Options
Visitation at the Worcester County Jail and House of Correction is available in three daily blocks: morning (8:00 a.m.–11:00 a.m.), afternoon (12:00 p.m.–3:00 p.m.), and evening (4:00 p.m.–7:00 p.m.). Each inmate may receive up to ten visitors per session, provided all participants present valid photo ID and complete a health screening form. Dress code rules apply—no revealing clothing, hats, or gang-related symbols. Video visitation is also offered through a secure platform, with sessions limited to 15 minutes. Registration must be completed online in advance. Approved visitors receive email reminders 24 hours before their appointment. Failure to follow rules may result in temporary suspension of privileges. The Visitor Services page provides downloadable forms and step-by-step instructions for scheduling visits.
https://worcestercountysheriff.com/visitors/visitation/
Inmate Communication: Mail, Phone, and Funds
Inmates can receive mail, make phone calls, and access funds through approved systems. All incoming mail must include the inmate’s full name, MSA number, and facility address. Items with contraband—such as stickers, metal parts, or glue—are rejected. Personal correspondence should be sent to the inmate’s individual P.O. Box after staff approval. Funds can be deposited online via the Access Corrections portal or at lobby kiosks using cash, credit, or debit cards. Phone privileges are managed through GTL, a prepaid service with published rates on the Sheriff’s website. Inmates may also rent tablets for electronic communication, including messaging and video calls. These devices are subject to monitoring and usage rules. Property storage is available for personal belongings released upon discharge.
https://worcestercountysheriff.com/visitors/mail-funds-phone-property/
Sheriff’s Office Homepage: Resources and Community Programs
The official Worcester County Sheriff’s Office website serves as a central hub for public information. Sheriff Lew Evangelidis leads the department, overseeing both the jail and House of Correction. The site features downloadable forms for inmate mail, bond payments, and visitation requests. It also details the inmate classification system, which determines housing and program eligibility based on behavior and risk level. Community outreach programs include school safety initiatives, drug prevention workshops, and senior citizen safety seminars. The K-9 unit and tactical response team support law enforcement operations across the county. Annual crime statistics are published to promote transparency. The portal is updated weekly with policy changes, emergency alerts, and contact information for each division.
https://worcestercountysheriff.com/
Third-Party Inmate Search Platforms: Jail Exchange and StateCourts
Several third-party websites provide inmate search services for the Worcester County Jail and House of Correction. Jail Exchange offers a searchable roster with booking photos, charges, bond amounts, and court dates. The roster refreshes every four hours and includes a mugshot and brief crime description. Users can also find contact numbers for commissary, bail bonds, and inmate tablet rentals. StateCourts aggregates public records and allows filtering by name, booking date, or classification level. Both platforms reference the official Sheriff’s Office contact number (508) 854-1800 for additional support. While these sites are useful, the most accurate and up-to-date information comes directly from the Sheriff’s Office website or inmate search portal.
VINELink and Statewide Inmate Locator Services
Massachusetts residents can use VINELink to locate incarcerated individuals in participating facilities. This service offers a web portal and a 24-hour toll-free line (1-866-345-3141). Users enter the inmate’s name, DOC facility code, or offender number to retrieve custody status, parole eligibility, and court dates. Currently, only the Massachusetts Department of Correction and Essex County participate in VINELink. For inmates held in Worcester County, searches should be directed to the Sheriff’s Office website or inmate search tool. VINELink also provides automated notifications via email or text when an inmate’s status changes. This service is especially helpful for victims, families, and legal representatives needing timely updates.
https://www.mass.gov/how-to/find-an-inmate-in-a-massachusetts-prison
Health and Safety Protocols: COVID-19 and Beyond
In response to the COVID-19 pandemic, Sheriff Lew Evangelidis implemented comprehensive health measures to protect inmates and staff. Temperature checks are conducted at entry points, and masks are required in common areas. Inmate movement is restricted to reduce crowding, and group activities such as recreation and religious services were suspended. Medical care is delivered through telehealth, allowing inmates to consult with doctors remotely. Visitors must complete a health questionnaire before entry, and face-to-face visits are limited. These protocols align with guidance from the Massachusetts Department of Public Health and the CDC. The Sheriff’s Office continues to monitor conditions and adjust policies as needed to ensure safety.
Rehabilitation and Reentry Programs
The Worcester County Jail and House of Correction offers programs designed to support rehabilitation and successful reentry into society. Educational courses include GED preparation, adult basic education, and computer literacy. Substance abuse treatment is available through certified counselors, with group therapy and individual sessions. Vocational training programs teach job skills such as carpentry, culinary arts, and automotive repair. Inmates can also participate in cognitive behavioral therapy to address decision-making and impulse control. These programs aim to reduce recidivism and improve long-term outcomes. Partnerships with local organizations provide job placement assistance and housing support upon release.
Legal Rights and Inmate Protections
Inmates at the Worcester County Jail and House of Correction retain certain legal rights under state and federal law. They have the right to medical care, legal representation, and access to courts. The facility must provide reasonable accommodations for disabilities and religious practices. Inmates can file grievances through a formal process reviewed by staff and supervisors. The Sheriff’s Office complies with the Prison Rape Elimination Act (PREA) and conducts regular audits to prevent abuse. Legal mail is protected and may not be opened in front of inmates. Attorneys can schedule confidential visits and access client information with proper identification. These protections ensure fair treatment and uphold constitutional standards.
Staff Training and Department Operations
The Worcester County Sheriff’s Office employs trained correctional officers, medical staff, and administrative personnel. Officers receive instruction in crisis intervention, de-escalation techniques, and inmate supervision. Medical staff include nurses and mental health professionals who provide routine and emergency care. The department operates 24 hours a day, seven days a week, with shifts covering security, intake, and program delivery. Annual training covers use of force, ethics, and emergency response. The K-9 unit assists with drug detection and search operations, while the tactical team handles high-risk situations. All staff are held to strict standards of conduct and accountability.
Community Engagement and Transparency
Transparency is a core value of the Worcester County Sheriff’s Office. The department publishes annual reports detailing inmate population, program participation, and incident statistics. Public meetings and community forums allow residents to ask questions and provide feedback. The Sheriff’s Office collaborates with local schools, nonprofits, and law enforcement agencies to promote public safety. Outreach efforts include youth mentorship, senior safety checks, and disaster preparedness training. The website features a news section with updates on policy changes, awards, and community events. This open approach builds trust and strengthens relationships with the communities served.
How to Contact the Facility
For general inquiries, records requests, or visitation scheduling, call (508) 854-1800 during business hours (Monday–Friday, 9 a.m.–5 p.m.). Fax documents to (508) 856-0465. The physical address is 5 Paul X. Tivnan Drive, West Boylston, MA 01583. On-site parking is available, including accessible spaces. For inmate-specific questions, use the online search tool or contact the information line. Emergency situations should be reported to 911. The Sheriff’s Office website provides forms, FAQs, and direct links to services. Staff are available to assist with bond payments, mail guidelines, and visitation rules.
Frequently Asked Questions
Many people have questions about the Worcester County Jail and House of Corrections. Below are answers to common inquiries based on official policies and procedures. These responses are designed to provide clear, accurate information for families, attorneys, and the general public. If you need further assistance, contact the Sheriff’s Office directly.
How do I find out if someone is in jail in Worcester County?
Use the official inmate search tool at inmatesearch.wcsoma.org. Enter the person’s full name or MSA number to view current booking status, charges, and court dates. The system updates every four hours and includes mugshots and housing location. You can also call (508) 854-1800 for assistance. Third-party sites like Jail Exchange and StateCourts offer similar services but may not be as current. For the most reliable information, always check the Sheriff’s Office website first.
Can I visit an inmate in person?
Yes, in-person visitation is available in three daily blocks: 8–11 a.m., 12–3 p.m., and 4–7 p.m. Each inmate may have up to ten visitors per session. All visitors must bring photo ID and complete a health screening form. Dress code rules apply—no hats, revealing clothing, or gang symbols. Video visits are also offered with 15-minute limits and prior registration. Schedule visits online through the Sheriff’s Office portal. Failure to follow rules may result in suspension of privileges.
How do I send money to an inmate?
Deposit funds online via the Access Corrections portal using a credit or debit card. You can also use cash at the lobby kiosk during business hours. Funds go into the inmate’s trust account and can be used for commissary, phone calls, or tablet rentals. Include the inmate’s full name and MSA number with all transactions. Phone privileges are managed through GTL, a prepaid service. Rates are listed on the Sheriff’s website.
What items can I send in the mail?
Send letters, photos, and approved reading materials. All mail must include the inmate’s full name, MSA number, and facility address. Do not send items with contraband—such as stickers, metal parts, or glue. These will be rejected. Personal correspondence should be sent to the inmate’s P.O. Box after staff approval. Legal mail is protected and may not be opened in front of the inmate. For specific guidelines, review the mail policy on the Sheriff’s website.
Are there programs to help inmates prepare for release?
Yes, the facility offers education, job training, and counseling. Programs include GED classes, vocational skills, substance abuse treatment, and cognitive behavioral therapy. Inmates can earn certificates and gain work experience. Reentry services include job placement help and housing support. These programs aim to reduce repeat offenses and support successful community reintegration. Participation is encouraged and often required for certain housing levels.
How do I file a complaint or grievance?
Inmates can file grievances through the formal process outlined in the facility handbook. Forms are available from staff or the housing unit. Complaints are reviewed by supervisors and addressed within a set timeframe. For urgent issues, contact the shift commander or medical staff. The Sheriff’s Office follows state and federal standards for inmate rights and safety. All grievances are documented and tracked for accountability.
Is medical care available for inmates?
Yes, medical and mental health services are provided by licensed professionals. Routine care, emergency treatment, and prescription medications are available. Telehealth is used for consultations, especially during health emergencies. Inmates can request medical attention at any time. The facility complies with health regulations and conducts regular screenings. Serious conditions are referred to outside hospitals when necessary.
Official Website: https://worcestercountysheriff.com/
Phone: (508) 854-1800
Address: 5 Paul X. Tivnan Drive, West Boylston, MA 01583
Visiting Hours: Monday–Sunday, 8 a.m.–11 a.m., 12 p.m.–3 p.m., 4 p.m.–7 p.m.
Administrative Hours: Monday–Friday, 9 a.m.–5 p.m.